FAQ

Is it better to book by phone or Online?

All orders are processed online so that your credit card information will be transmitted securely. If you have any questions prior to your booking, we have a help line in the USA at 1-866-570-1431 or by email at [email protected]

Can we extend our stay in any of the hotels on route?

Yes. All the hotels on route are pre-booked in accordance with the day-by-day itinerary of your selected tour. You may, however, add any number of extra hotel nights before, during and after your tour.

What if I have a problem with the car?

Hertz provides Emergency Roadside Assistance 24 hours a day, 365 days a year. A representative of the Hertz Emergency Roadside Assistance Center will make arrangements for you to be on your way as quickly as possible.

Can Auto Tours USA arrange flights to the USA and Canada?

The major flight specialists you may find online feature so many airline choices, they can provide you with more options and better prices than are available to specialist Tour Operators.

Is there an age restriction for drivers?

On most tours the minimum age is 25 without an additional Age Differential Charge. There are no upper age restrictions on seniors, providing you have a valid driving license.

There are upper age limits in Ireland. No one over 70 can rent a car.

If I have to cancel my trip, what are the penalties?

Penalties are dependent on how close you are to your departure date. The specific details and other information regarding payments may be found in our Terms & Conditions.